Contact details for other local NHS complaints teams:

Brighton and Sussex University Hospitals NHS Trust
For complaints about: Royal Sussex County Hospital, Princess Royal Hospital, Royal Alexandra Children’s Hospital, Sussex Eye Hospital and some clinics within Brighton General Hospital and Hove Polyclinic.
Write to:
Duncan Selbie - Chief Executive,
Brighton and Sussex University Hospitals NHS Trust,
Trust Headquarters, Eastern Road,
Brighton, BN2 5BE
Email: complaints@bsuh.nhs.uk
Telephone: 01273 696955 x4511

Sussex Partnership NHS Foundation Trust
For complaints about mental health and substance misuse services across East Sussex, West Sussex and Brighton and Hove (including Mill View and Nevill Hospitals).
Write to:
Customer Relations, Sussex Partnership NHS Foundation Trust,
Swandean, Arundel Road,
Worthing, West Sussex, BN13 3EP
Email: customerrelations@sussexpartnership.nhs.uk
Telephone: 01903 843026 / 843049 / 843121 / 843132

Sussex Community NHS Trust
For complaints about community health services (such as health visitors and district nurses) across Brighton & Hove and West Sussex, please view the website for a full list.
Write to:
The Service Experience Team,
A2, Brighton General Hospital
Elm Grove, Brighton BN2 3EW
Email: SC-TR.ServiceExperience@nhs.net
Telephone: 01273 242292

South East Coast Ambulance NHS Foundation Trust
For complaints about: emergency ambulance and patient transport services across Sussex.
Write to:
Complaints Manager
South East Coast Ambulance Service NHS Foundation Trust,
40-42 Friars Walk, Lewes, East Sussex, BN7 2XW
Email: complaints@secamb.nhs.uk
Telephone: 01273 897803

Western Sussex Hospitals NHS Foundation Trust
For complaints about: St Richards Hospital, Worthing Hospital and Southlands Hospital.
Write to:
Customer Relations Department, Western Sussex Hospitals NHS Foundation Trust
St Richards Hospital, Spitalfield Lane, Chichester,
West Sussex, PO19 6SE
Email: customer.relations@wsht.nhs.uk
Telephone: 01243 831716

East Sussex Healthcare NHS Trust
For complaints about: The Conquest Hospital, Eastbourne District General Hospital, other community hospitals throughout East Sussex.
Write to:
The Chief Executive
East Sussex Healthcare NHS Trust
St Anne’s House, 729 The Ridge
St. Leonards-on-Sea
East Sussex TN37 7PT
Email: complaints@esht.nhs.uk
Telephone: 01424 755255 extension 2335 or 7063

NHS West Sussex
For complaints about: primary care services and commissioning issues in West Sussex.
Write to:
Complaints
NHS West Sussex
The Causeway, Goring by Sea
Worthing, BN12 6BT
Email: complaints@westsussexpct.nhs.uk
Telephone: 01903 708557

NHS in East Sussex (which comprises East Sussex Downs & Weald Primary Care Trust and Hastings & Rother Primary Care Trust)
For complaints about: primary care services and commissioning issues in East Sussex and a variety of East Sussex community health services.
Write to:
Patient Relations
NHS in East Sussex
36-38 Friars Walk, Lewes, East Sussex, BN7 2PB
Email: patient.relations@esdwpct.nhs.uk
Telephone: 01273 403707